Privacy Policy

Alpine Co-Hosts (“Alpine Co-Hosts,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when visiting our websites, browsing vacation rental properties, making a reservation, communicating with our team, or using our guest services.

This Privacy Policy explains how we collect, use, disclose, and protect personal information through **AlpineCoHosts.com**, **book.alpinecohosts.com**, and other websites, booking pages, communications, and online services operated on behalf of Alpine Co-Hosts (collectively, the “Services”).

By accessing or using the Services, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you provide directly to us, information collected automatically when you use our websites, and information received from third parties involved in providing your reservation or guest experience.

Information You Provide

Depending on how you interact with Alpine Co-Hosts, we may collect information such as:

* First and last name

* Email address

* Telephone number

* Billing address and mailing address

* Reservation dates

* Number of guests

* Names or information about additional guests

* Property preferences

* Special requests or accommodation preferences

* Pet information when booking a pet-friendly property

* Messages and communications with Alpine Co-Hosts

* Information submitted through inquiry or contact forms

* Information necessary to verify a reservation or comply with applicable property rules

* Information relating to damages, maintenance concerns, lost items, or incidents occurring during a stay

When required for a reservation, payment information may be collected and processed by our booking, payment, or financial service providers. Alpine Co-Hosts may not directly store complete credit or debit card numbers.

Information Collected Automatically

When you visit our websites or use our booking system, we or our technology providers may automatically collect information such as:

* Internet Protocol (IP) address

* Browser type

* Device type

* Operating system

* Referring website

* Pages viewed

* Dates and times of visits

* Search and booking activity

* Approximate geographic location derived from an IP address

* Website interactions

* Cookie and similar technology identifiers

We may use this information to operate and improve our websites, understand how visitors use the Services, protect against fraud, troubleshoot technical problems, and improve our marketing and guest experience.

2. How We Use Personal Information

We may use personal information to:

* Process and manage vacation rental reservations

* Confirm bookings and payments

* Communicate before, during, and after a guest stay

* Provide check-in and check-out information

* Provide property access instructions

* Respond to questions, requests, or support needs

* Coordinate housekeeping, maintenance, transportation, concierge, or other requested services

* Personalize a guest's experience

* Process payments, deposits, refunds, and applicable charges

* Enforce rental agreements, property rules, occupancy limits, and other booking requirements

* Prevent fraud or unauthorized transactions

* Protect guests, property owners, Alpine Co-Hosts, and third parties

* Maintain and improve our properties, websites, and services

* Send service-related communications

* Send promotional or marketing communications when permitted by law

* Analyze website traffic and reservation trends

* Maintain business and financial records

* Meet tax, legal, regulatory, insurance, and compliance obligations

* Establish, exercise, or defend legal claims

We may also use information for another purpose that is disclosed to you when the information is collected.

3. Reservation and Payment Information

Reservations made through our booking website may involve third-party technology providers, payment processors, financial institutions, property management software, identity verification providers, or other service providers.

Payment information is generally processed directly by the applicable payment provider. These third parties may collect and process your information according to their own privacy policies and contractual obligations.

Alpine Co-Hosts does not control the privacy practices of independent third-party providers.

4. Cookies and Similar Technologies

Our websites and booking system may use cookies, pixels, analytics technologies, local storage, and similar technologies.

These technologies may be used to:

* Keep the website functioning properly

* Remember preferences

* Maintain booking functionality

* Understand website traffic and visitor behavior

* Improve website performance

* Detect security issues

* Measure the effectiveness of marketing campaigns

* Provide relevant advertising where applicable

Your browser may allow you to block or delete cookies. Blocking certain cookies may affect the functionality of the website or booking system.

Where required by applicable law, we provide users with appropriate choices regarding non-essential cookies and similar technologies.

5. Analytics and Advertising

We may use analytics and marketing services to understand how visitors interact with our websites and to evaluate the performance of our advertising and promotional efforts.

These providers may receive device information, IP addresses, website activity, cookie identifiers, and similar information.

We do not sell personal information to third parties for money. Certain uses of cookies or advertising technologies, however, may be considered a “sale,” “sharing,” or processing for “targeted advertising” under the privacy laws of certain states.

Where applicable law provides an opt-out right, eligible consumers may request to opt out as described in the **Your Privacy Rights** section below.

6. How We Share Information

We may disclose personal information when reasonably necessary to operate our business or provide a guest's reservation and services.

Recipients may include:

* Property owners

* Booking platform providers

* Payment processors

* Financial institutions

* Property management software providers

* Housekeeping providers

* Maintenance contractors

* Concierge and transportation providers

* Technology and website providers

* Email and communication service providers

* Analytics providers

* Marketing providers

* Insurance providers

* Accountants, attorneys, and professional advisors

* Government agencies and regulatory authorities where legally required

We limit the information shared with service providers to information reasonably necessary to perform the requested service or legitimate business function.

We may also disclose information where we reasonably believe disclosure is necessary to comply with applicable law, respond to lawful government requests, protect safety or property, investigate fraud, enforce an agreement, or protect the legal rights of Alpine Co-Hosts or another person.

7. Business Transfers

If Alpine Co-Hosts is involved in a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction, information may be transferred as part of that transaction, subject to applicable law.

8. Data Retention

We retain personal information for as long as reasonably necessary to:

* Complete reservations and provide services

* Maintain reservation and transaction records

* Meet tax, accounting, insurance, and legal requirements

* Resolve disputes

* Enforce agreements

* Prevent fraud

* Protect Alpine Co-Hosts, our property owners, and our guests

Retention periods may vary depending on the type of information and the purpose for which it was collected.

When information is no longer reasonably necessary, we may delete, anonymize, or securely dispose of it in accordance with applicable requirements.

9. Data Security

Alpine Co-Hosts uses reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, loss, or misuse.

Our websites use security measures that may include encrypted connections and secure third-party payment processing.

However, no website, electronic transmission, or information-storage system can be guaranteed to be completely secure. You are responsible for safeguarding any passwords, access codes, door codes, or other credentials provided in connection with your reservation.

10. Email and Marketing Communications

We may send communications relating directly to your reservation, including booking confirmations, payment information, check-in instructions, property information, service notifications, and other transactional messages.

If you receive promotional emails from Alpine Co-Hosts, you may unsubscribe from promotional communications by using the unsubscribe link contained in the message or by contacting us.

Unsubscribing from promotional communications will not prevent us from sending communications necessary to administer an existing reservation or business relationship.

11. Text Messages

If you provide a mobile telephone number, Alpine Co-Hosts may use that number to communicate regarding reservations, check-in instructions, guest support, property issues, concierge requests, emergencies, or other stay-related matters.

Marketing text messages will only be sent when permitted by applicable law and subject to any required consent.

Message and data rates may apply.

12. Your Privacy Rights

Depending on where you reside and whether a particular privacy law applies to Alpine Co-Hosts, you may have certain rights concerning your personal information.

These rights may include the ability to:

* Confirm whether we process your personal information

* Access personal information we maintain about you

* Correct inaccurate personal information

* Request deletion of certain personal information

* Obtain a portable copy of certain personal information

* Opt out of certain targeted advertising

* Opt out of certain sales or sharing of personal information

* Withdraw consent where processing is based on consent

* Appeal certain decisions regarding a privacy request

These rights are subject to applicable legal exceptions and limitations.

Colorado Residents

Where the Colorado Privacy Act applies, Colorado consumers may have rights to access, correct, delete, and obtain certain personal data, as well as rights to opt out of certain processing for targeted advertising, sale of personal data, or qualifying profiling.

Where required by applicable law, we will also recognize qualifying universal opt-out mechanisms.

Exercising Your Rights

To submit a privacy request, contact us at:

Email: info@alpinecohosts.com

Phone: (720) 402-9453

Please include sufficient information for us to identify you and understand your request.

We may need to verify your identity before completing certain requests. If we deny a request and applicable law provides a right to appeal, instructions for submitting an appeal will be provided with our response.

Authorized agents may submit requests where permitted by applicable law, subject to appropriate verification.

13. Children's Privacy

Our Services are intended for adults arranging vacation accommodations and are not directed toward children under 13.

We do not knowingly collect personal information directly from children under 13 through our websites. Information about children included as members of a traveling party should be provided only by a parent, guardian, or authorized adult when necessary for the reservation.

If you believe a child has provided personal information directly to us without appropriate authorization, please contact us.

14. Third-Party Websites and Services

Our websites may contain links to third-party websites, including activity providers, restaurants, transportation providers, payment services, social networks, tourism resources, and other businesses.

This Privacy Policy does not apply to independently operated third-party websites or services. We encourage you to review the privacy practices of those third parties before providing personal information.

15. International Visitors

Alpine Co-Hosts is located in Colorado, United States. If you access our Services from outside the United States, your information may be transferred to, processed in, or stored in the United States or other countries in which our service providers operate.

Privacy and data protection laws in those jurisdictions may differ from the laws of your country.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, technology, legal requirements, or information practices.

The updated version will be posted on this page with a revised Effective Date. We encourage you to review this Privacy Policy periodically.

17. Contact Alpine Co-Hosts

Questions or concerns regarding this Privacy Policy or our privacy practices may be directed to:

Alpine Co-Hosts

2077 N. Frontage Rd W., Suite 105

Vail, Colorado 81657

Phone: (720) 402-9453

Email: info@alpinecohosts.com